Last Updated: March 14, 2026
At emma-andrew, we strive to provide a reliable and hassle-free shipping experience for our customers in South Africa. Below you’ll find all the essential details regarding our order processing and delivery times.
Shipping Cost: We offer Free Standard Shipping on all orders—no minimum purchase required.
Currency: All prices on our store are listed and processed in ZAR (South African Rand).
We work hard to get your items to you as quickly as possible. Your total delivery time is calculated as follows:
Order Cut-Off Time: 5:00 PM (SAST) (South Africa Standard Time). Orders placed after this time will begin processing the next business day.
Handling Time: 1 – 3 business days (Monday to Friday).
Transit Time: 4 – 7 business days (Monday to Friday).
Total Estimated Delivery Time: 5 – 10 business days.
We currently offer shipping services exclusively within South Africa. Please ensure your shipping address is correct at checkout to avoid delays.
Once your order has been dispatched, you will receive a confirmation email containing a tracking number. Please allow up to 48 hours for the tracking information to update on the carrier’s website.
For orders within South Africa, all applicable VAT is included in the purchase price. As we ship internationally to your doorstep, please note that any local import inspections may occasionally occur, though we aim for a seamless delivery.
If you have any questions regarding your shipment, our dedicated support team is available to assist you.
Trade name: emma-andrew
Business name: MIDDLETON LIMITED
Phone number: +32495341349
Email: support@emma-andrew.com
Business address:
Flat 5, 4/F,
Won Hing Building,
74-78 Stanley Street,
Central,
Hong Kong
Business Registration number: 80285400
License number: TC000807
Business Hours: Monday – Friday | 9:00 AM – 5:00 PM (SAST)