Last Updated: March 14, 2026
Welcome to emma-andrew. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our site, you agree to comply with and be bound by these Terms.
This website is operated by emma-andrew, under the legal entity MIDDLETON LIMITED (Registration Number: 67169839), located at Flat 5, 4/F, Won Hing Building, 74-78 Stanley Street, Central, Hong Kong. Throughout the site, the terms “we,” “us,” and “our” refer to emma-andrew.
By using our website, you confirm that you are at least the legal age of majority in your jurisdiction. You agree to use our products responsibly and lawfully. Prohibited activities include:
Using the site for illegal or unauthorized purposes.
Transmitting harmful code such as viruses or malware.
Infringing on any intellectual property rights.
We strive to provide accurate descriptions and pricing for our collections. All prices are listed in ZAR (South African Rand). We reserve the right to:
Correct any errors, inaccuracies, or omissions.
Update product information or prices without prior notice.
Discontinue products at our discretion.
We reserve the right to decline or cancel any order. You are responsible for providing current and accurate billing and shipping information. All payments are processed securely through authorized, PCI-compliant third-party providers.
Detailed information on shipping methods, delivery times (5–10 business days), and tracking can be found in our Shipping Policy.
We offer a 30-day return window for most items. Please consult our Return & Refund Policy for detailed eligibility and instructions.
All content on this website—including text, images, logos, and designs—is the property of emma-andrew and protected by international copyright laws. Reproduction of any part of this site is strictly prohibited without written consent.
Our products are provided “as is.” emma-andrew shall not be liable for any indirect, incidental, or punitive damages arising from your use of our website or products, to the extent permitted by law.
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of Hong Kong, consistent with our business registration.
If you have any questions regarding these Terms of Service, please contact us at:
Trade name: emma-andrew
Business name: MIDDLETON LIMITED
Phone number: +32495341349
Email: support@emma-andrew.com
Business address:
Flat 5, 4/F,
Won Hing Building,
74-78 Stanley Street,
Central,
Hong Kong
Business Registration number: 80285400
License number: TC000807
Business Hours: Monday – Friday | 9:00 AM – 5:00 PM (SAST)